Flood Damage
Over a three-hour period on Monday, January 22, 2024, three inches of rain fell in parts of Spring Valley, La Presa, and Casa de Oro.
2024-03-01: The County of San Diego Department of Public Works (DPW) is continuing to support debris pick up from the recent flooding in January. The last day for curbside pick-up is Friday, March 8th. Crews will be working throughout impacted areas through March 8th supporting unincorporated area residents who are removing flood-damaged items from their homes, such as damaged furniture, flooring, drywall, and appliances.
Beginning March 9th – 23rd, collection bins will be available at the Spring Valley Library from 7am – 4pm for self-disposal of flood damaged debris. The site is closed on Sundays.
Items for curbside pick-up should be outside and accessible to crews from the roadway. Unfortunately, we cannot enter into yards or homes, or onto private property to remove debris. Please do not block gutters or storm drains when setting out your items.
If you live in the unincorporated area and have debris that is ready for disposal and it has not been picked up, please let us know by calling: (858) 495-5700.
If you have electronics, chemicals, paint or other household hazardous materials (HHW), please separate these items from other debris and ensure that they are covered/contained and call (858) 495-5700 for collection.
Non-flood related items will not be picked up including trash, tires, vegetation or outdoor furniture or play equipment.
For general information and questions, please call 211 and visit AlertSanDiego.org for resources.
Deferral of Supplemental Property Tax Payments
Affected property owners are encouraged to visit www.sdarcc.gov/ for detailed information on eligibility criteria, application procedures, and additional resources available through the property tax relief program.
You can apply for FEMA disaster assistance now. San Diego county residents can check their eligibility and apply at www.disasterassistance.gov or by calling the FEMA helpline at 800-621-3362.
On February 19th, President Biden declared a Major Disaster Declaration for California for the January 22nd Severe Winter Storm/Flooding. The Declaration (DR – 4758 – CA), is for Individual Assistance, which will entail bringing in federal resources to support residents and businesses impacted by the storm.
Federal assistance is available to eligible individuals and families affected by this disaster. Apply Here: https://www.fema.gov/disaster/4758/designated-areas
The County is now working on deployment of federally run and locally supported Disaster Recovery Centers. More Information to come.
On Friday, January 30th the San Diego County Board of Supervisors voted and passed the COMMUNITY RESPONSE AND RECOVERY; AN URGENCY ORDINANCE OF THE BOARD OF SUPERVISORS OF THE COUNTY OF SAN DIEGO EXERCISING THE COUNTY’S POLICE POWER TO PROHIBIT RESIDENTIAL EVICTIONS WITHOUT JUST CAUSE AND TO ENACT A DELAY ON CERTAIN RESIDENTIAL RENT INCREASES; FEE WAIVERS; CONTRACT AMENDMENTS
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La Presa
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From the Department of Insurance - Ten Tips for People Affected by Winter Storms
Obtain a complete copy of your residential homeowners' insurance policy, including your declarations page. The law requires your insurance company to provide this to you free of charge within 30 days of your request. Review the definitions section of the policy including types of water damage that is covered and excluded. Ask your agent or insurance company representative to explain how much coverage you have and how to most effectively claim your benefits.
Homeowners policies do not cover flood damage, but they may cover other kinds of water damage. For example, they would generally pay for damage from rain coming through a hole in the roof or a broken window, as long as the hole was caused by strong winds or any other covered exposure listed in the policy. If there is water damage, check with your insurance company representative as to whether it is covered.
Damage caused from fallen trees are generally covered under all standard homeowner policies. There may be exceptions. Please consult with your agent or your insurance company.
Damaged vehicles as a result of flood or fallen trees are generally covered under the "Comprehensive" or "Other than Collision" portion of the auto policy. Check your auto insurance declaration page to see if this optional coverage was purchased and in effect at the time of loss.
Check your deductible and assess the situation. If the damage is below the deductible, the insurance company would not be obligated to pay. Of course, move forward to report the damages to your insurance company if the damages exceed your deductible.
Make temporary repairs to prevent your property from further damage. Take pictures and keep records of all clean up and repair costs. Don't make permanent repairs until the insurance adjuster sees the damage.
Document all of your conversations with your insurance company/adjuster about your claim and policy limitations in a dedicated "claim diary." If your adjuster says something is excluded, limited, or subject to certain conditions, ask the adjuster to point out the specific provision in your policy being cited.
Get at least one estimate or bid on the cost to repair your home to get a reasonable sense of the actual cost as compared to your coverage limits. This estimate can be compared with an estimate prepared by your insurance company.
Before you hire a contractor, check their licensing status, including any complaint registered with the Contractors State License Board. View the CDI's electronic brochure Don't Get Scammed After a Disaster.
Call the Department of Insurance Hotline at 800-927-4357 or through online chat at the Department of Insurance website: insurance.ca.gov.
*Disaster Readiness Resources in multiple languages